Terms and Conditions

  • Cashmere Gallery Florist is committed to ensuring the freshness and quality of the products we sell, and to delivering a high standard of service. 

  • All photos shown on the website are provided as an example only. We reserve the right to substitute flowers and greenery where necessary, due to seasonal variations and availability. However, the value and theme of the arrangement will remain the same.

  • If you are not satisfied with your order for any reason, please contact us within 48 hours of receipt with a photo of any damage or your concern.

  • It is the purchaser’s responsibility that all information provided concerning your order is correct and up to date. 

  • Prices shown on the website are in New Zealand dollars and include 15% GST. 

  • Under the Sale and Supply of Alcohol Act 2012, it is an offence to supply or purchase on behalf of a person under 18 years of age. By purchasing any products containing alcohol, you must confirm that yourself and the recipient are over 18 years of age. 
  • All information collected via our website will be used for purchasing purposes only and will not be passed on to third parties. 

  • We reserve the right to update our terms and conditions at any time.